Shipping Policy

Customer reference - Operational framework: Every order accepted by gocontigoport must have a United States delivery address; standard US shipping is always free.

Processing and transportation estimates

Service commitment - Order-specific provision: The fulfillment team normally needs 1-2 business days before dispatch; transportation then generally takes 4-6 business days.

Shipment tracking

Store practice - Documented outcome: We provide a shipment-tracking number after carrier handoff. Carrier systems can require additional time before displaying movement.

Taxes

Process overview - Everyday support: Sales and similar taxes are calculated and collected when applicable law requires them.

Address corrections and cancellation

Customer information - US-focused support: Customers should verify the address at checkout. Address changes and cancellations are considered before shipment, while shipped orders are handled under the Refund Policy.

Merchant and customer service details

Process overview - Concise review: Customers can reach gocontigoport through these current store contact details.

Business name: gocontigoport

Trade name: gocontigoport

Email: support@gocontigoport.shop

Phone: 512-680-8816

Physical and return address: 1005 Marsh Ave, Delphos, Ohio, 45833, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Chicago).

US delivery charge and cutoff time

Customer reference - Order-specific practice: A minimum spend is not required for free United States standard delivery. We apply a 5:00 PM America/Chicago cutoff, while keeping the 1-2-business-day processing period separate from the 4-6-business-day transit period.